Effective Date: July 1, 2026
Created by: CLUB REGENT CASINO SERVICE LTD
Contact: support@clubregentcasinoservice.com
Privacy-First Design
Club Regent Casino Service is built with your privacy as a core principle. The app is designed for local use on your iPhone: session preferences, schedule items, and rewards state persist on device and are not sold to advertisers.
1. What We Store Locally
Club Regent Casino Service may store the following on your device to provide core functionality:
- Sign-in session and profile display details you enter (for example display name and email used for local auth)
- Guest, member, or demo session scope so schedules and rewards do not mix across accounts
- Preferences such as dark mode and pass presentation options
- Itinerary, RSVPs, dining reservations, express service requests, and redemption history for the active session
This information remains under your control on the device. Clearing app data or deleting your account in the app removes local session content associated with that profile.
2. What We Do Not Collect by Default
The app does not require cloud accounts operated by CLUB REGENT CASINO SERVICE LTD, does not include third-party advertising SDKs, and does not sell personal information. Routine gameplay and browsing inside the app are not transmitted to our servers for analytics.
3. Support Messages
If you contact us by email or use Contact Support in the app, you may voluntarily send a message and an optional photo attachment. We use that content only to respond to your inquiry and then discard it when no longer needed for support. Do not include sensitive identity documents unless we specifically request them.
4. Legal Pages in the App
The app may open this website’s Privacy Policy and Terms of Service in an in-app browser. Loading those pages uses a standard web connection to clubregentcasinoservice.com. See our Cookie Policy for website cookies.
5. Suitable Age
The app is intended for users aged 13 and above. It does not knowingly gather personal information from children under 13. If you believe a minor has provided information to us via support email, contact us and we will delete it.
6. Security
Although most data stays on your device, we take reasonable steps to keep support correspondence secure. You are responsible for the physical security of your iPhone and for signing out on shared devices.
7. Changes to This Policy
This Privacy Policy may be updated periodically. Any updates will be reflected on this page and may also appear in the app store listing or in-app legal screens. Continued use after an update implies acceptance of the revised policy.
Contact
For privacy-related questions, contact us at support@clubregentcasinoservice.com.